Hosted Exchange

Cloud-based Microsoft Exchange business email from the world’s largest independent provider.

 
  • 99.999% uptime guarantee (call for guarantee details)
  • Unlimited email storage
  • Facilitates compliance with HIPAA and other regulations
  • Lower TCO as compared to on-premises Exchange
  • 24/7 support + free migration performed by our experts
See Why TrueCar Chooses Hosted Exchange

Key features of Hosted Exchange

Unlimited storage

Users never have to worry about inbox size. Admins don’t have to choose between overpaying and underprovisioning

Compliance

Our enterprise-class security and stringent privacy controls help you address regulations like HIPAA, FINRA and others.

99.999% financially backed SLA

Our service level agreement guarantees less than 30 seconds of monthly unplanned downtime.

Cloud Concierge™ Onboarding

Our in-house experts will move your data to our cloud with no downtime—free.

24/7 expert support

Microsoft Certified technicians. 24/7 phone and chat. Typical hold times of 60 seconds or less

30+ integrated services

Hosted Exchange can be bundled with file backup, file sharing, cloud voice, email archiving, and many other services.

There’s a new standard for business email

This old standard doesn’t support the way business is done today. To meet users’ basic requirements, businesses these days require 24/7 email uptime, complete mobile freedom, a half-dozen adjacent technologies, and protection against unprecedented levels of threat.

This is why email is moving to the cloud: a cloud email provider can offer far more functionality, reliability and protection than you could affordably deliver on-premises.

But not all clouds are created equal. Office 365 is the best example: while it does address the shortcomings of the old on-premises server and meets the needs of the most cost-sensitive businesses, it doesn’t address the requirements of the New Standard.

A Worry-Free Experience™ for Hosted Exchange

Security

Security

Your data is private and protected in our secure, SOC 2-audited cloud.

Reliability

Reliability

Every Intermedia service offers a 99.999% uptime Service Level Agreement.

Support

Support

If you have questions, we’re here to answer them 24/7.

Compliance

Compliance

Intermedia services help you maintain regulatory compliance.

We turned to Intermedia [in 2008] to outsource our email. The number-one issue for us is reliability. It’s an absolutely mission-critical tool… and thus far in our relationships, reliability has never been an issue.

Mike Guthrie

CFO, TrueCar

Email used to be so simple. A business used to get by with just a few basic email components:

Server In Your Closet

A server in your closet

Server In Your Closet

Basic/free anti-spam and anti-virus

Server In Your Closet

Local disk backup, just in case

This old standard doesn’t support the way business is done today. To meet users’ basic requirements, businesses these days require 24/7 email uptime, complete mobile freedom, a half-dozen adjacent technologies, and protection against unprecedented levels of threat.

This is why email is moving to the cloud: a cloud email provider can offer far more functionality, reliability and protection than you could affordably deliver on-premises.

But not all clouds are created equal. Office 365 is the best example: while it does address the shortcomings of the old on-premises server and meets the needs of the most cost-sensitive businesses, it doesn’t address the requirements of the New Standard.

Here’s what you need to meet The New Standard—and why each element is so important.

$870,000 The average cost to business for email downtime in 2015

THE OLD EXPERIENCE:

sporadic downtime

 
With on-premises email, reliability depended on the capacity of an internal IT team. If an outage happened after business hours, the server was usually offline until IT returned in the morning or after the weekend.

OFFICE 365'S OFFER:

99.9% uptime

 
Office 365 offers a 99.9% uptime guarantee. That could add up to 525 minutes—or over 8 hours—of allowed downtime per year.

THE NEW STANDARD:

99.999% uptime

 
You should accept nothing short of 99.999% uptime. This amounts to less than 6 minutes of unplanned downtime per year. The best providers offer around-the-clock monitoring and redundant ISPs to assure this level of uptime. And they back their promise with a Service Level Agreement.

66% The growth in average Exchange mailbox size since 2011

THE OLD EXPERIENCE:

strict storage quotas

 
With on-premises email, adding storage to the server was very complex. Administrators preferred to impose strict quotas on mailbox size. This often interfered with user work flow, led to the deletion of important data and made many users extremely frustrated. And with the ubiquity of smartphones and other devices, the storage requirements of email will only become greater.

OFFICE 365'S OFFER:

compliant data retention could still be expensive

 
Office 365 retains a user’s data if their mailbox is still active. For regulated businesses, the choice is to keep paying for an ex-employee’s mailbox for 2-7 years after they leave the company or risk fines. And with an average 15% yearly employee turnover, your costs will increase (and compound) significantly over time.

THE NEW STANDARD:

compliant data retention is cost effective

 
Look for a provider that lets you remove user mailboxes while retaining the email archive for as long as you need it. This reduces the cost of storing user data to facilitate compliance.

$75,000 The fine levied by the SEC on a company for not establishing outlined cybersecurity policies before a breach

THE OLD EXPERIENCE:

compliant data retention is expensive

 
Regulations like HIPAA, FINRA and SOX require companies to store data for 2-7 years.7 This creates and imposes significant data storage and maintenance requirements on on-premises deployments.

OFFICE 365'S OFFER:

99.9% uptime

 
Office 365 offers a 99.9% uptime guarantee. That could add up to 525 minutes—or over 8 hours—of allowed downtime per year.

THE NEW STANDARD:

99.999% uptime

 
You should accept nothing short of 99.999% uptime. This amounts to less than 6 minutes of unplanned downtime per year. The best providers offer around-the-clock monitoring and redundant ISPs to assure this level of uptime. And they back their promise with a Service Level Agreement.

The

NEW STANDARD

Essential Elements of Business Email

The new standard in business email

Meet the New Standard with Intermedia.

 
Intermedia is a one-stop shop for over 30 cloud business applications including everything you need to meet The New Standard for Business Email.

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